The Right Way And The Wrong Way To Use Content Marketing (The Graphic Examples Edition)

There’s no question that content marketing is one the most effective means of growing your online business. Personally, I say it’s the best. It grows your authority, your trust and wins customers who already know they want what you can sell them.

But there’s a right way and a wrong way to spread your content online.

I could pick 100 different tips about giving away free content to drive email list subscribers, but I think it’s more helpful to take them on one at a time and give you two real life examples. First, I want to show you a company that turned me off before I even had a chance to love their content, much less their product. Then, I’ll show you a guy online who’s doing it right. He gives huge value content and won me over as a fan with it.

The Wrong Way

I’m not going to name the offending company here, but let me tell you a story. I use Aweber for my autoresponder and I’m perfectly happy with them. I’m not thrilled, so I’m open to a new pitch, but not actively looking for a new provider. So when a friend and fellow entrepreneur pointed me toward a helpful eBook from another autoresponder company, I was more than happy to take a look and let them win me over.

That is, until I saw this:

For those of you playing along at home, that ten (count ‘em, 10!) required input fields. Including the one that really suprised me: “Purchasing Timeframe.” As in “When can we have your money?”

Now I have no idea how good or bad a company this is. I have no idea how good or bad their eBook is. Unfortunately for them, I don’t really care. They had their one chance to show me their value, to win me over. Instead they made me jump through hoops for an eBook I wasn’t that interested in to begin with.

This other company might be able to provide me with ground-breaking email services that Aweber can’t even spell, and one day I might switch to them. But it won’t be today and it won’t be because of this eBook that someone obviously spent a lot of time, effort and company money on.

Swing and a miss.

The Right Way

Contrast that story with the right way. Dave Navarro has the right way down pat.

If you’re not on his mailing list, you ought to be if you plan to launch your own product. But even if you don’t sign up, go check out his method.

Dave offers you four eBooks that you can download instantly. And they are killer.

But the truly important thing I want to point out isn’t the quality of the books — it’s Dave’s process. He asks only for an email address to instantly let you download his content. He makes it quick and simple to gain access and then overdelivers the crap out of his content, giving you the best he has to offer and winning you over as a fan. He doesn’t ask for a sale, he just asks for the chance to show you the great things he has to offer.

It’s a simple, but easily repeatable formula:

Low barrier to entry + Ample reason to stay = Content marketing success.

There’s nothing wrong with getting lots of information about your customers and asking questions about their “Purchasing Timeframe,” but first introductions aren’t the time. Just imagine the sales guy down at your local Best Buy greeting you with the words “What’s your name and when are you going to buy from me?”

Content marketing is about spreading your best stuff far and wide. It’s your “foot in the door” moment for gaining new customers — don’t make them work for it, no matter how good that free content might be. Get just enough information to follow up with them later, like name and primary email, then let your content speak and convert for itself.

5 Quick Tips for Not Sucking at Word of Mouth Marketing.

I don’t advertise.

I’ve been burned on that before.

It’s not that I don’t know how or that I’m gun-shy.

I’ve just found a better way (built a better reader trap, if you will).

My way doesn’t involve spending money, it doesn’t require a graphic designer and there is zero risk.

It isn’t about building back links, or writing an article.

It’s not about forum spamming or linkbaiting.

It’s about making friends.

Word of Mouth (the marketing equivalent of Dumm-Dumm-Dummmmmm!)

When you read “Word of Mouth Marketing,” I know, like, half of you got the image of that on guy at every networking event who always tries to tell you about his new “opportunity” while shoving a business card in your hand.

It’s not about that.

It’s about the purest form of viral marketing: being so good that people can’t help but talk about you.

And there are some things you can do to tip the viral scales in your favor.

  1. Don’t Write Sucky Content

    So, I know I’m getting the obvious one out the way first, but this does deserve a spot on the list.

    If you’ve ever wondered why there is no great guide to viral marketing, it’s because there’s no good way to tell people how to not suck.

    If I could break down “be awesome” into 10 action steps I would.

    But I can’t (yet).

    John Morrow over at Copyblogger has made a pretty good try at it though, so start there if you’re worried about it.

    But if you can’t guarantee not sucking, make sure what you’re creating is at least something that people want, are looking for and is good enough recommend to their friends.

    If the answer to any of those is no, it’s back to the drawing board.

  2. Make Your Stuff Easy to Share

    If your blog posts aren’t optimized for social media, you’ve fucked up big.

    But there is actually a bigger fuck up available to you:

    Email and Print buttons.

    There is still a large portion of the population that is just now getting a firm grasp on email (don’t even ask them what social media is).

    Give them the option to share through email, (still the most widely used form of online communication) and give them the option to print out your work and take it with them.

    Not only are they going to physically hand printed hard copies to people who will be interested enough to visit your site later, but you give them access to your brilliance any time and any place they want.

  3. Ask For the Share

    The best way to get anything in life is still just to ask for it.

    Want blog comments? Ask for them.

    Want more Re-Tweets? Ask for them.

    Think of it as a call to action.

    Would you end a sales letter without asking the reader to buy your product?

    Um. No.

    So why would you end an article that you would like to have shared without asking your readers to spread it far and wide?

  4. Make Friends to Spread Your Work

    The myth of the lone nerd in his darkened basement making millions while he plays World of Warcraft and munches on Funions is just that, a myth (at least the making millions part).

    No successful person online got there by themselves.

    Every A-lister you know and look up to got to where they are because they had a support group to help get them there.

    Support groups of online friends and partners will promote your work to their audiences and help point you toward opportunities you might be missing.

    Approach every online contact with a sense of win-win (this is very different than tit-for-tat) and start making friends.

    Do this right and you can’t help but grow your traffic.

    If you’re not sure how to do this, Third Tribe(aff link) is a great place to start.

  5. Join The Conversation

    There’s a difference between sharing a new post with your audience and blatant self-promotion.

    Don’t promote your own stuff.

    It’s disingenuous and, well, spammy.

    Your focus needs to be on promoting other people’s work.

    Show other people how awesome your online friend’s content is.

    Comment on blogs and forums.

    Promote your support group and spread any other cool stuff you find online with anyone who might benefit from your find.

    That’s what the successful A-Listers do.

    Find other cool things to share with your readers. It builds trust and great rapport, which brings them right back into your site and your content time and time again.

  6. Word of mouth marketing is all about letting your true awesomeness shine through.

    It’s the one form of marketing that truly can’t be manipulated.

    To be successful, you have to have something that lives up to it’s promises and is truly worthy of mass attention and approval. It all goes back to point # 1:

    Above All, Don’t Suck.